Royal Hands Sweeps Rules
IMPORTANT NOTICE: These Sweeps Rules have been updated as of 09/10/2026 and shall supersede and replace all prior Sweeps Rules.
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING.
The sole sponsor/promoter of the Sweepstakes (defined below) is RH Gaming LLC (“Royal Hands” or “Sponsor” or “Promoter”).
PARTICIPANTS IN THE SWEEPSTAKES (DEFINED BELOW) MUST REGISTER AND MAINTAIN AN ACCOUNT WITH SPONSOR AND ACCEPT THE TERMS & CONDITIONS (“TERMS”), WHICH IN TURN INCORPORATE AND APPLY TO THESE OFFICIAL RULES. THESE OFFICIAL RULES GOVERN AND CONTROL THE SWEEPSTAKES OFFERED BY SPONSOR AND ARE CONSIDERED TO BE PART OF THE TERMS. PLEASE NOTE THAT THESE RULES INCORPORATE SECTION 16 OF THE TERMS, WHICH INCLUDE MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS. ANY CAPITALIZED TERMS NOT EXPRESSLY DEFINED IN THESE OFFICIAL RULES HAVE THE MEANING SET FORTH IN THE TERMS.
1. Sponsor/Promoter
RH Gaming LLC, 16192 Coastal Highway Lewes, DE 19958, US, is the Sponsor/Promoter of the Sweepstakes.
Apple and Google are not sponsors of, responsible for conducting, or involved with the Sweepstakes in any manner.
2. Eligibility
The Sponsor Sweepstakes (the “Sweepstakes”) is open only to legal residents of the United States (excluding California, Connecticut, Delaware, Idaho, Indiana, Louisiana, Maine, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, Washington and where otherwise prohibited) who are eighteen (18) years of age or older at the time of entry. Void where prohibited by law.
The following individuals are not eligible to enter or win a prize: officers, directors, employees, agents and representatives, of the Sponsor, its parents, subsidiaries, affiliated companies, or of any other parties involved in the operation of the Sweepstakes (Sponsor, collectively with the foregoing, the “Sweepstakes Parties”) and each of the immediate family members of such excluded individuals (i.e., spouses, parents, children, siblings and the “steps” of each) and all persons living in the same household of each.
By participating in this Sweepstakes, entrants (“Entrants” or “Participants”) agree to be bound by these official rules (“Official Rules”) and by the decisions of the Sponsor, which shall be final in all matters relating to the Sweepstakes. Winning a prize is contingent upon fulfilling all requirements set out in these Official Rules. If a Participant is, in the Sponsor/Promoter's best judgment, determined to have participated in unethical behavior, the Sponsor/Promoter reserves the right to limit or exclude the Participant from the Sweepstakes.
The Sweepstakes is subject to all applicable federal, state, provincial, territorial and local laws and regulations. It is the sole responsibility of a Participant to determine whether the Sweepstakes is legal and compliant with all regulations in the jurisdiction in which the Participant resides.
3. Overview
Sponsor gives away sweepstakes entries referred to as “Sweeps Coins” as set out in these Official Rules. Sweeps Coins can only be used to play sweepstakes games for a chance to accumulate eligible Sweeps Coins that can be redeemed for cash prizes (“Prize”) subject to the terms of these Official Rules. Sweeps Coins cannot be purchased under any circumstances.
4. Sweepstakes Entry Period
The Sweepstakes as set forth in these Rules begins at 12:00:00 a.m. EST and ends at 11:59:59 p.m. EST daily. Sponsor’s computer is the official time keeping device for the Sweepstakes.
5. Odds of Winning
Odds of winning virtual coins will vary for each Game and will be published by the Sponsor and visible to all Participants on the Platform.
Sponsor reserves the right to change the Prize win rates and payout odds of any of the games at any time. A participant can obtain the actual and any amended details of any game at the point of entering an amount to play in the game. It is a participant’s responsibility to check the Prize available on each occasion before they participate.
6. How to Collect Sweeps Coins
To participate, you must have an active account with Royal Hands (“User Account”). If you do not have a User Account, you can create one free of charge at royalhands.com (the “Site”). To enter the Sweepstakes, a Participant must access the Site and sign into their User Account.
Once a Participant has accessed the Site, there are several potential ways for an eligible Participant to collect Sweeps Coins:
- Receive Sweeps Coins as part of a sign-up promotion for new players, when offered. The applicable Gold Coin and Sweeps Coin amounts will be displayed in the promotion terms.
- Receive Sweeps Coins as a Free Bonus When Purchasing Gold Coins: You may receive Promotional Coins as a bonus upon the purchase of specifically marked packs of Gold Coins. Gold Coins can be used for freemium play on the Platform. Gold Coins cannot be redeemed for Prizes. The number of Promotional Coins a Participant will receive as a bonus for each relevant Gold Coin purchase will be identified on the Platform. All purchases of Gold Coins are final and no refunds will be given.
- Receive Sweeps Coins For Free When Entering Sweeps Coins No-Cost Giveaway Contests on the Royal Hands Social Media and Marketing Pages: The Sponsor reserves the right to hold Sweeps Coins no-cost giveaway contests which users can enter by following instructions that will be provided on the Royal Hands social media pages. These giveaways may require sharing posts or answering various game related questions to be eligible for entry. The amount of Sweeps Coins given away will be stated on the applicable Sweeps Coins no-cost contest post, and will be credited to each contest winner’s account at the conclusion of the giveaway. These giveaways may be subject to additional restrictions and rules as referenced in the giveaway materials at the time of the contest, as well as in the Official Rules in effect at the time.
- Receive Sweeps Coins by Logging Into Your Account: Verified participants can receive free Sweeps Coins on a daily basis (Daily Bonus), or other frequency to be determined by Sponsor/Promoter (Mystery Bonus), by taking the following steps:
- Sign into your Customer Account;
- Click "Get Coins" then “Daily Bonus";
- If you are eligible (the daily clock resets 24 hours after the Bonus is claimed) a button will appear for you to claim your Daily Bonus and/or Mystery Bonus;
- Click the “Claim” button at the bottom of the Daily Bonus and/or Mystery Bonus section.
- Verified participants can only claim a Daily Bonus and/or Mystery Bonus once per day (the daily clock resets 24 hours after the Bonus is claimed).
- Receive Sweeps Coins by Referring a Friend:
- Participants may receive free Sweeps Coins through a referral promotion when offered, subject to the eligibility requirements and amounts displayed in the applicable referral terms.
- For the Participant to receive the Sweeps Coins, the friend must not have a pre-existing Customer Account.
- Mail-In Entry: An Authorized Account Holder (defined below) can receive free Sweeps Coins via a mail-in request, as follows:
- Receive a Postal Request Code (as explained below) and address in your own handwriting, and deliver a standard, white, one-sided, unfolded, unlined #10 envelope, from the same state as the participant’s verified residential address to Sponsor at the following address: Royal Hands 16192 Coastal Highway Lewes, DE 19958, US
- Include the following information, in your own handwriting, in BLUE INK on a single, white, unlined, 4x6 standard index card or plain paper. The entry must be written in typical landscape orientation. All information must appear in the exact order set forth below:
- In the top-left corner, one (and only one) unique one-time Postal Request Code;
- the Authorized Account Holder’s full name as shown on the Authorized Account Holder’s government issued identification;
- the e-mail address registered to the Authorized Account Holder’s Royal Hands account;
- the residential address registered to the Authorized Account Holder’s Royal Hands account;
- “I wish to receive Sweeps Coins to participate in the sweepstakes promotions offered by Royal Hands. By submitting this request, I hereby declare that I have handwritten this entry, and that I have read, understood, and agree to be bound by Royal Hands Terms and Conditions and Sweeps Rules.”
- LIMIT [ONE (1)] MAIL-IN ENTRY PER OUTER ENVELOPE.
- THE COMPANY ADDRESS AND ALL SUCH INFORMATION LISTED ON THE 4X6 POSTAL REQUEST CARD MUST BE HANDWRITTEN BY THE USER. If the Participant’s handwriting is not legible, the entry will be void and the Sweeps Coins will not be credited to the participant’s User Account. The legibility of a Participant’s handwriting will be determined by Sponsor/Promoter in its sole discretion.
- The handwritten request must not be completed using any electronic or automated method, including but not limited to use of an autopen or printing device. We reserve the right, in our sole discretion, to reject any mail-in request we reasonably believe was not handwritten by the Participant.
- We may use a third-party service to evaluate if a participant's handwritten letters comply with the requirements under this section.
- To prevent abuse, confirm continuing eligibility and comply with our policies and legal requirements, we may require Participants to complete a video verification before awarding Sweeps Coins via the mail-in method.
- A Postal Request Code is a unique combination of 10 digits that participants can obtain by following the steps outlined in these Official Rules. A Postal Request Code is unique, can only be used once and expires 90 days after it is displayed. The purpose of a Postal Request Code is to assist with the efficient and effective processing of a participant’s Request Card. Request Cards containing an expired Postal Request Code at the time of processing will be void. A POSTAL REQUEST CODE CAN ONLY BE USED BY THE PARTICIPANT WHOSE CUSTOMER ACCOUNT WAS USED TO GENERATE THAT POSTAL REQUEST CODE. Any participant suspected by Sponsor to have directly or indirectly provided a Postal Request Code to another person may, in the sole discretion of Sponsor, be disqualified and lose their eligibility to participate in the Sweepstakes. A Postal Request Code can be obtained by following the following steps:
- Sign into your User Account;
- Click on “Sweeps Rules" at the bottom of the page.
- Click on the “Postal Code Request” within Section 5 Part F and click on "Request Code". The Request Code is then displayed for a period of time to enable a Participant to record it on their Request Card.
- A Participant will receive one (1) Sweeps Coin per valid mail-in request. Subject to verification and compliance with these Official Rules, the Sweeps Coin will be credited to the Participant’s User Account.
- Tampering with the entry process or the operation of the Sweepstakes, including but not limited to the use of any device or software to automate the Sweeps Coins request/entry process or to unfairly assist the Participant with meeting the handwriting requirement, is prohibited and any requests/entries deemed by Sponsor/Promoter, in its sole discretion, to have been submitted in this manner will be void. Where there is an issue or fault with an envelope used by a Participant to request free Sweeps Coins, such that it does, or is reasonably likely to, cause damage to, or otherwise adversely affect, equipment used or procedures implemented to process mailed in requests (for example, handmade envelopes that are not suitable for machine processing due to poor quality or non-standard adhesive or paper), such entry will be void. In the event a dispute regarding the identity of the individual who actually submitted a request or whether a request satisfies the requirements set out above cannot be resolved to Sponsor/Promoter's satisfaction, the affected request/entry will be deemed ineligible.
- Sponsor/Promoter is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected Sweeps Coins requests or allocations.
- Sweeps Coins may be forfeited if a participant’s User Account is closed for any reason, including at the Sponsor’s discretion.
- AMOE Processing, rules and acceptance may change without notice, subject to new Sweeps Rules and/or Terms & Conditions.
7. Using Sweeps Coins to Play Games
Entrant must be the Authorized Account Holder of the e-mail address used in connection with the Entry. The “Authorized Account Holder” is defined as the natural person to whom the e-mail address is assigned by an internet service provider, online service provider or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.
Participants with Sweeps Coins can use their Sweeps Coins to play sweepstakes games on the Platform for a chance to win additional Sweeps Coins. Sweeps Coins accumulated through game play can be redeemed for cash prizes of monetary value in accordance with these Rules.
Only games played with Sweeps Coins provide the opportunity to win additional Sweeps Coins that may be redeemed for cash prizes subject to these Rules.
Promotional Coins that have been won through game play (rather than collected using one of the methods described in Section 5 above) and are accumulated by Participant may be redeemed for a prize, subject to maximum and minimum prize redemption amounts stated in these Official Rules. Sweeps Coins possess no real monetary value and may only be used to request a prize redemption to be approved and processed by the Sponsor. Approval is subject to participant completing all verifications to confirm eligibility and adherence to all Sweepstakes Rules and Terms & Conditions of the Platform.
The use of automated or systematic methods of play to win and/or redeem Sweeps Coins for cash prizes is strictly prohibited. Utilizing methods such as utilizing multiple accounts and identities and other collusive methods are not permitted and may result in account closure and forfeiture of Sweeps Coins, in the sole discretion of Sponsor.
Sponsor’s decisions as to the administration and operation of the Sweepstakes, the game and the amount of winnings are final and binding.
Sweeps Coins obtained by any method in Section 5 are not immediately available for redemption of a Prize and must be used at least once in a Sweeps Coins game before they shall be considered eligible toward a Prize redemption request. All Sweeps Coins allocated under a method in Section 5 must be used one time in any combination of Sweeps Coins games before they are eligible to be redeemed.
8. Verification & Confirmation of Potential Winners
POTENTIAL SWEEPSTAKES WINNERS ARE SUBJECT TO VERIFICATION BY SPONSOR/PROMOTER (IN ANY MANNER IT MAY CHOOSE) AND THE DECISIONS OF SPONSOR ARE FINAL AND BINDING IN ALL MATTERS RELATED TO THE SWEEPSTAKES. A PARTICIPANT IS NOT A WINNER OF ANY PRIZE, EVEN IF THE ONLINE SCREEN INDICATES THEY ARE, UNLESS AND UNTIL THE PARTICIPANT’S ELIGIBILITY AND THE POTENTIAL WINNING PLAY HAS BEEN VERIFIED AND THE PARTICIPANT HAS FULLY COMPLIED WITH THESE OFFICIAL RULES AND BEEN NOTIFIED THAT VERIFICATION IS COMPLETE. SPONSOR/PROMOTER WILL NOT ACCEPT SCREEN SHOTS OR OTHER PURPORTED EVIDENCE OF WINNING IN LIEU OF ITS VALIDATION PROCESS.
Participants may be required to successfully complete a Know-Your-Customer (“KYC”) Verification process provided by the Sponsor to validate eligibility to participate before redeeming any Prize. This may include, but is not limited to, providing proof of a valid government-issued photo identification, biometric facial scan recognition, proof of address, and validation of SSN.
Potential prize winners must comply with these Official Rules, and winning is contingent upon fulfilling all requirements.
If a potential winner cannot be contacted, fails to properly execute and return any required affidavit/declaration of eligibility and liability/publicity release within the required time period (if applicable), fails to comply with these Official Rules, or if the Prize or Prize notification is returned as undeliverable, that potential winner forfeits the Prize.
9. Prizes and Prize Redemption
The right to receive a Prize cannot be transferred or assigned.
The Prize is subject to availability, and if the Prize cannot be awarded for any reason, Sponsor reserves the right in its sole discretion to substitute the Prize with a cash prize of comparable or greater value. No alternative cash prize substitution is permitted, except at the sole discretion of the Sponsor. We reserve the right, in our sole discretion, to refund purchases in lieu of processing a prize redemption.
Sponsor reserves the right to charge handling and/or payment processing fees for processing the redemption of Prizes.
Each winner is solely responsible for all federal, state, local, or other applicable taxes associated with the acceptance and use of the Prize. Each winner agrees and acknowledges that Sponsor may be required to withhold and remit a portion of Prize value to comply with applicable tax laws. Each winner also agrees to provide Sponsor with a valid social security number or any other information Sponsor may require in connection with applicable tax reporting or withholding requirements or other laws or regulations.
All costs and expenses associated with Prize acceptance and use not specifically provided herein are the responsibility of the winner.
You acknowledge and agree that in some circumstances it may take up to 30 days to process the payment of any redeemed Prizes to you. Redemption of prizes may experience delays due to our identity verification process. Prizes of $1,500.01 or more may require a longer processing time than usual due to security and fraud checks and may also be allocated in more than one equivalent lump sum. We make our best efforts to process requests within the quoted amount of time but do not guarantee processing times for prizes.
We will process no more than one prize redemption request per customer account per calendar day. The minimum prize redemption request is US5,000 per customer per calendar day.
In Florida, the maximum redemption value of a Sweeps Coins prize won on any one spin or play, via a Participant's participation in the Sweepstakes is US5,000 will be reduced to a maximum value of US$5,000.
You acknowledge and agree that we may, in our sole discretion, from time to time, appoint one or more payment administration agents to accept payments from players on our behalf. A payment administration agent will have the same rights, powers and privileges that we have under the Terms and these Official Rules and will be entitled to exercise or enforce their rights, powers and privileges as our agent or in their own name. In no event shall we be liable to any player for any loss, damage or liability resulting from the payment administration agent’s negligence and/or acts beyond the authority given by us.
If we mistakenly credit your Customer Account at any time with Sweeps Coins that do not belong to you, whether due to a technical error, human error or otherwise, the amount will remain property of Sponsor and will be deducted from your Customer Account. If you have been issued a Prize that does not belong to you, the value of the mistakenly issued Prize will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify customer support at support@royalhands.com. Sponsor, at all times, reserves the right to deduct Sweeps Coins from your User Account or otherwise charge or adjust your account to correct errors.
It is your responsibility to retain copies of transaction records and these Official Rules as updated from time to time.
10. Instant Redemption Limits by Tier
In addition to the Maximum Redemption set forth above, Royal Hands may, at its sole discretion, impose limits on the availability, timing, or maximum amounts of instant redemptions. Instant redemption limits may vary by loyalty tier, account status, or other criteria established by Royal Hands and may be updated from time to time without prior notice.
Standard cash prize redemptions of up to US $5,000 per customer per calendar day remain available to all eligible participants, subject to verification and compliance with these Rules. Instant redemption limits are offered as an added benefit and are not guaranteed.
11. Disputes
Section 16 of the Terms (Binding Arbitration and Class Action Waiver Agreement) is incorporated herein by reference with the same force and effect as though fully set forth herein. By agreeing to these Official Rules, you agree to be bound by Section 16 of the Terms.
12. Entry Conditions & Release
By participating, each Participant agrees to:
- comply with and be bound by:
- the Terms & Conditions, including without limitation, any ethical provisions as set forth in the Terms & Conditions;
- these Official Rules; and
- the decisions of the Sponsor which are binding and final.
- release and hold harmless the Sponsor/Promoter and its parent, subsidiary, and affiliated companies, the prize suppliers and any other organizations responsible for sponsoring, fulfilling, administering, advertising or promoting the Sweepstakes, and all of their respective past and present officers, directors, employees, agents and representatives (collectively, the “Released Parties”) from and against any and all claims, expenses, and liability, including but not limited to negligence and damages of any kind to persons and property, including but not limited to invasion of privacy (under appropriation, intrusion, public disclosure of private facts, false light in the public eye or other legal theory), defamation, slander, libel, violation of right of publicity, infringement of trademark, copyright or other intellectual property rights, property damage, or death or personal injury arising out of or relating to a Participant’s entry, creation of an entry or submission of an entry, participation in the Sweepstakes, acceptance or use or misuse of prizes (including any travel or activity related thereto) and/or the broadcast, and exploitation or use of entry.
13. Publicity
Except where prohibited by law, by accepting a Prize, the winner hereby grants Sponsor and its representatives an irrevocable, perpetual, worldwide, royalty-free, non-exclusive and sub-licensable right and license to use, distribute, and publicly display the winner’s name, the contents of any posts, and information about the Prize award, in any way, at any time, in any and all media, including without limitation, for use in advertising and marketing, without any additional approval or consideration. By accepting a Prize, the winner represents and warrants that he or she has the right to grant the foregoing license.
14. Damages and Disqualification
Sponsor may actively seek damages from any person acting in bad faith to undermine the legitimate function of the Sweepstakes to the fullest extent permitted by law. You may be disqualified from the Sweepstakes if you violate these Official Rules or our Terms & Conditions.
Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Official Rules or in a disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision. In all other cases, Sponsor reserves the right to cancel, suspend, and/or modify the Sweepstakes. Any notice regarding cancellation, suspension, and/or modification will be posted on the Platform.
15. General Terms
Sponsor reserves the right to cancel, suspend and/or modify the Sweepstakes or these Official Rules, or any part of the Sweepstakes or these Official Rules, with immediate effect owing to circumstances outside its reasonable control and only where circumstances make it unavoidable if any fraud, technical failures or any other factor beyond Sponsor’s reasonable control impairs the integrity or proper functioning of the Sweepstakes, as determined by Sponsor in its sole discretion.
Any notice regarding cancellation, suspension and/or modification will be posted by Sponsor on the Website. In the event of modifying the sweepstakes, a participant’s continued enrollment and/or participation in the Sweepstakes constitutes acceptance of the modified terms.
Any Participant posting or seen to be posting comments on Sponsor’s social media pages or elsewhere during the course of the Sweepstakes that are considered bullying, spiteful, or upsetting to other participants or any other user of the Platform, or directly aimed at Sponsor, will have their comments removed and will be disqualified from the Sweepstakes. Sponsor reserves the right to alert the operators of any social media sites to any such behavior.
16. Governing Law
All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, the rights and obligations of entrants and the winner, and the rights and obligations of the Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of Delaware, without giving effect to any choice of law or conflict of law rules.
If any provision of these Official Rules is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.
17. Privacy
Any personally identifiable information collected during an entrant’s participation in the Sweepstakes will be collected and used by Sponsor and its designees for the administration and fulfillment of the Sweepstakes and as otherwise described in these Official Rules and Sponsor’s Privacy Policy available at royalhands.com/policy/privacy.